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Shipping & Returns

Shipping Policy

At BIO SWISS, we strive to ensure your orders are delivered safely and promptly. We offer standard and expedited shipping options, depending on your location.

 

Orders are typically processed within 1-2 business days, with shipping times varying based on your selected method. Tracking information will be provided once your order has been shipped.

 

Please note that shipping times may be extended during holidays or high-demand periods. International shipping is available, but customs fees and longer delivery times may apply.

 

For any shipping-related inquiries, please contact our customer support team on info@bio-swiss.com

Return Policy

How to return your order?

We completely understand that sometimes things change, and you may want to return an item to us. If you do decide to return something, please send it to our dedicated returns address within 30 days of receiving it.

 

Please keep in mind that we can't accept returns for items that have been opened or partially used. Here's our returns address:

 

BIO SWISS LTD

71-75, Shelton str.,

Covent Garden,

London,

WC2H 9JQ,

UK

 

Just a little note: for standard returns, we're unable to cover the cost of return postage. When you send the items back, please include a cover note with your order number, name, and the reason for the return. This will help us process your return smoothly.

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Can I send my item back for an exchange?

At BIO SWISS we are unable to offer an exchange service. 

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