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Frequently Asked Questions

  • How are we different from other supplements?
    We use additional herbs and nootropics that other companies rarely use. These combinations make our supplements have much higher absorption rates while still using natural ingredients.
  • What countries do you ship to?
    We currently operate in the UK on our website. However we also are starting an Amazon account that ships worldwide. The Amazon shop will launch on September 2023.
  • What is the quality of BIO SWISS products?
    Each BIO SWISS preparation goes through a two-step quality check. The purpose of this verification is to make sure that the products contain the proper amount of active substances and to check if they have been contaminated (e.g. by heavy metals, pesticides or other dangerous substances).
  • Do you provide measuring tools with powdered products?
    Yes, you can find a measuring spoon in every package of a powdered product. On the packaging and on the web page of a product you can find information about the amount that fits your measuring spoon.
  • How should I store BIO SWISS products?
    The products that you bought should be stored in a dark, cool and dry place, e.g. a cabinet or a locker. Keep in mind that the temperature should not exceed a room temperature, do not expose it directly to the sun. The products can be stored in a fridge, however, products in the form of capsules can be broken that way. Every container with BIO SWISS products (both powdered and capsules) has a moisture absorbing bag. Still make sure that these products are not stored in humid conditions because the bag can absorb only a limited amount of water. Too much moisture can damage the product changing its structure, durability and properties.
  • I have an idea about a product that you could include in your stock. Would you consider introducing a new product?
    We are open for all your suggestions regarding new products that can be available in our shop. Keep in mind, though, that we have strict rules about compounds that we decide to place in our stock. They have to be thoroughly researched, safe and have significant nootropic properties. If you send us your idea about a new ingredient or a preparation, we will thoroughly check it out and compare it with the newest research data.
  • What is the purpose of BIO SWISS products?
    BIO SWISS products are made to support proper functioning of the organism, especially in sports and in the nervous system only using natural ingredients. Food supplements should not be used as a substitute for a varied diet.
  • Is it safe to take your preparations with medication?
    We do not recommend mixing BIO SWISS products with any medication as there might be some unexpected interactions that could disturb proper action of the substances. If you are taking any medication, consult your doctor before using our products.
  • Can I take BIO SWISS preparations if I’m sick?
    We do not recommend taking any preparation as a substitute for consulting a doctor or undergoing medical therapy. If you are diagnosed with a disease or you suspect that you might be sick, contact your doctor and discuss the possibility of taking our preparations.
  • Can BIO SWISS products be taken by underage people?
    The research on active substances contained in BIO SWISS products and the recommendations about their usage apply to adults. Any person underage should not take any preparations before contacting their parents and a healthcare professional.
  • How do you pack BIO SWISS products?
    BIO SWISS products are packed in airtight containers, in sterile, laboratory conditions. The capsules are packed in PET bottles with an induction seal. Powdered products are packed in heat-sealed ALU-PET containers with a zip that can be used to close a package. BOX products are additionally packaged in cardboard boxes.
  • Are BIO SWISS capsules vegetarian or vegan?
    Our capsules are vegan, EXCEPT for the OMEGA 3 Essentials supplement, the OMEGA 3 supplement is made with gelatine capsules
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