top of page

Frequently Asked Questions

  • Is this biohacking?
    If enhancing something beyond its natural limits is biohacking, that’s not our approach. Ally focuses on biochemistry to optimise your health sustainably, working with your body’s natural functions rather than altering them.
  • How are we different from other supplements?
    We use additional herbs and nootropics that other companies rarely use. These combinations make our supplements have much higher absorption rates while still using natural ingredients.
  • How should I store BIO SWISS products?
    The products that you bought should be stored in a dark, cool and dry place, e.g. a cabinet or a locker. Keep in mind that the temperature should not exceed a room temperature, do not expose it directly to the sun. The products can be stored in a fridge, however, products in the form of capsules can be broken that way. Every container with BIO SWISS products (both powdered and capsules) has a moisture absorbing bag. Still make sure that these products are not stored in humid conditions because the bag can absorb only a limited amount of water. Too much moisture can damage the product changing its structure, durability and properties.
  • I have an idea about a product that you could include in your stock. Would you consider introducing a new product?
    We are open for all your suggestions regarding new products that can be available in our shop. Keep in mind, though, that we have strict rules about compounds that we decide to place in our stock. They have to be thoroughly researched, safe and have significant nootropic properties. If you send us your idea about a new ingredient or a preparation, we will thoroughly check it out and compare it with the newest research data.
  • Will it make me drowsy?
    BIO SWISS products do not cause drowsiness
  • Do you provide measuring tools with powdered products?
    Yes, you can find a measuring spoon in every package of a powdered product. On the packaging and on the web page of a product you can find information about the amount that fits your measuring spoon.
  • Is it safe to take your preparations with medication?
    We do not recommend mixing BIO SWISS products with any medication as there might be some unexpected interactions that could disturb proper action of the substances. If you are taking any medication, consult your doctor before using our products.
  • Can BIO SWISS products be taken by under 18 year olds?
    The research on active substances contained in BIO SWISS products and the recommendations about their usage apply to adults. Any person underage should not take any preparations before contacting their parents and a healthcare professional.
  • How are BIO SWISS products packed?
    BIO SWISS products are packed in airtight containers, in sterile, laboratory conditions. The capsules are packed in PET bottles with an induction seal. Powdered products are packed in heat-sealed ALU-PET containers with a zip that can be used to close a package. BOX products are additionally packaged in cardboard boxes.
  • Are BIO SWISS capsules vegetarian or vegan?
    Our capsules are vegan, EXCEPT for the OMEGA 3 Essentials supplement, the OMEGA 3 supplement is made with gelatine capsules
  • I changed my mind, how do I return my product?
    Please send us an email to info@bio-swiss.com with your order details and we will forward you a return label free of charge. Please note that the packaging needs to be unbroken and in its original condition.
  • I think my audience would like BIO SWISS. How can we work together?
    We're always eager to connect with people who share our passion. Feel free to reach out via DM on @official_bioswiss or drop us a message at info@bio-swiss.com. Don't hesitate to get in touch!
  • We’re a retailer, can we stock BIO SWISS?
    We are open to explore partnerships. Please reach out to info@bio-swiss.com.
bottom of page